
Our philosophy is simple - to provide first class solutions to businesses throughout the world. However, we recognise that flexible, functional software is only part of the solution. Two more vital elements are needed to get the most from your IT investment: the right services, available at the right time and a partner who can assist you through the process.
Our services are delivered by a team of individuals that will listen to your exact requirements, and then deliver them through the implementation of CRS. We’re very proud of our service and our track record is unrivalled.
We can support you at every stage of the process:
- Business Consulting
The first step in any project is to define the strategy. Whether it’s help with your initial system requirements , or experienced input for your strategy, our team of highly skilled business and technical people can help. By working with you to understand where you are today, we can help you get to where you want to be tomorrow. - Integration
Qube Global Software has a highly qualified team of professionals who can help with all aspects of implementation, integration, and development of the CRS system. Using our in-depth knowledge, we can integrate other business applications, automate key business processes and leverage the skills of our team combined with your specialists and consultants, all without taking you off the product path. - Implementation
Each new client is assigned an experienced Project Manager who is dedicated to your implementation. The Project Manager will quickly develop a relationship with the key people within your organisation to execute the agreed Project Plan and timescales. - Training
Once the implementation is underway, we will develop a training programme that best meets the needs of your organisation and, ultimately, the end users. With a choice of individually tailored training sessions, a 'train the trainer' approach or online training, we offer a wide range of programmes to ensure that each user is prepared for 'Go-Live'. - Support
At Qube Global Software, we believe that excellent products and services are only part of the overall solution. High quality professional support is key to ensuring you get the most from your investment. As well as access to our 24 hour online support tools, we provide a dedicated Support Services department to answer your queries and resolve any issues you may have, ensuring you always get the most from CRS. Our Helpdesk can also generate regular reports detailing statistics, logged issues, resolved queries and outstanding calls.