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FM Contractors
FM Contractors
Whether you manage your own workforce or sub-contract to other organisations, Planet software will help you to provide a better service to your clients and reduce your costs and overheads. Use the features of Planet to improve the services provided to your clients - provide service visibility, dynamic information about ongoing work and information about general service provided.
- Achieve full ROI in 6 months to one year
- Manage multiple offices and/or contracts within a single database.
- Operate separate regions and yet report across the whole organisation or contract.
- Standardise working practices or allow different operational process by contract.
- Advanced Mobile working solutions. Provide instant response to new work, automatically record travel and work time and Health and Safety compliance.
- Integration of mobiles with staff scheduling tools – assign work according to location, skills, current task etc.
- Reduce operational costs, speed up invoicing through automatic recording of costs, mark-ups and job billing direct through Planet
- Automatic assignment of costs to work
- Create client contracts with work based multiple charging rules. Establish automatic charge mark-ups on your costs
- Job Billing – different contracts, pricing mechanisms, charging by period or range of jobs
- Intranet for clients. Log calls 24 hours a day; track responses to jobs; provide information of upcoming planned and reactive jobs; post SLA reports; enable examination of asset information.
- Help Desk with comprehensive automated SLA selection
- Customer Satisfaction questionnaires with response analysis tools
- Stay on top of your planned maintenance commitments
- Manage projects from start to finish – assign work, control the costs and define the timescales.
- Easy report writing tools. Schedule automatic production and email of reports
If you’d like to learn more about how Planet can help your business click here.
ACR Commercial Property Case Study
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