Planet for FM Contractors
Whether you manage your own workforce or sub-contract to other organisations, Planet software will help you to provide a better service to your clients and reduce your costs and overheads. Use the features of Planet to improve the services provided to your clients - provide service visibility, dynamic information about ongoing work and information about general service provided.
- Achieve full ROI in 6 months to one year
- Manage multiple offices and/or contracts within a single database.
- Operate separate regions and yet report across the whole organisation or contract.
- Standardise working practices or allow different operational process by contract.
- Advanced Mobile working solutions. Provide instant response to new work, automatically record travel and work time and Health and Safety compliance.
- Integration of mobiles with staff scheduling tools – assign work according to location, skills, current task etc.
- Reduce operational costs, speed up invoicing through automatic recording of costs, mark-ups and job billing direct through Planet
- Automatic assignment of costs to work
- Create client contracts with work based multiple charging rules. Establish automatic charge mark-ups on your costs
- Job Billing – different contracts, pricing mechanisms, charging by period or range of jobs
- Intranet for clients. Log calls 24 hours a day; track responses to jobs; provide information of upcoming planned and reactive jobs; post SLA reports; enable examination of asset information.
- Help Desk with comprehensive automated SLA selection
- Customer Satisfaction questionnaires with response analysis tools
- Stay on top of your planned maintenance commitments
- Manage projects from start to finish – assign work, control the costs and define the timescales.
- Easy report writing tools. Schedule automatic production and email of reports
If you’d like to learn more about how Planet can help your business click here.
