Portals to increase efficiencies and enable collaboration between tenants, employees and contractors. Customised to match your brand, portals are designed to be an extension of your business.
Create a brand for residents to believe in
Our resident portal and concierge platform is designed to meet the needs of today’s resident, while delivering substantial efficiencies to property investors and their management teams:
- Improve occupancy rates and increase operating income
- Empower communication between landlord and resident
- Provide extensive reporting options
- Improve tenant sign-up and payment processes
- Offer a seamless concierge service
- Connect to other solutions within the Qube suite
Elevate your customer service
Whether you are an investor in the PRS sector, a management company, estate agent, housing association or developer, your main challenge is to ensure you are continually providing the highest levels of customer service to your residents.
For your customers, the resident portal can offer a range of benefits, including:
- Making online payments and viewing their payment history
- Accessing useful live local information
- Viewing offers from local businesses
- Participating in building/community forums and social media groups
- Accessing documents online in one place
- Logging maintenance requests and reporting issues quickly and easily
The concierge portal offers a seamless and convenient service for bookings, parcel management and key management. Residents can make bookings for anything, from rooms for their own private functions to car parking spaces for their visitors.
Become more profitable with the resident portal
The resident portal will do more than just enhance the resident living experience and improve levels of customer service. Its functionality offers your business the opportunity to create additional income streams and generate a higher return, by enabling you to:
- Reduce costs through automation
- Cut time to rent
- Be more efficient in the way you deal with fixes
- Protect and build reputation for winning and retaining new business
- Create revenue from advertising opportunities
- Differentiate your brand from your competitors
Download our brochure to learn more about our full suite of award-winning property management solutions.