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Customer Contracts and Billings

If you provide facilities or maintenance contracting services, or wish to recharge these costs, then you need detailed insights to extract the best value out of your contractual agreements. Our contracts and billings solution delivers all the functionality required to accurately price work and invoice your clients.

When coupled with our Work Order App, labour time, travel and parts used can be identified onsite and automatically feed into the billing engine applying mark ups without any double entry of data.

Offering a detailed breakdown of each of your customers, including, charging rules, SOR’s, locations, scope of contract and SLAs, you will be better placed to deliver great customer service.

  • Set up and operate an unlimited number of customer contracts all with varying scopes, SLAs and charging rules
  • Invoice for FM services provided on a weekly, monthly or job basis
  • Incorporate itemised charges for labour, parts, travel and more
  • Set wide range of charge rules as required including call out charges, mark up factors and minimum charges.
  • Provide quotations quickly and easily
  • Fully customisable invoicing facility
  • Accommodate service level targets and set notifications when performance falls outside of these
  • Produce a range of cost and profit analysis reports to establish whether you’re extracting optimal value from your contracts

Get in touch to find out more about the contract and billings functionality.

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11

offices

used in

170+

countries

40

years of experience

used by

1100+

companies

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