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Agent challenges: software and technology use in the real estate sector

Our Software and Technology use in Real Estate – Agent Challenges paper, researched in conjunction with Property Week, highlights the emphasis managing agents are now placing on the software solutions they use. Specifically, around four in five say they intend to make a significant investment in software or technology in the next five years.

Other findings from the report include:

Managing agents think compliance with legislation and professional standards is currently their greatest challenge, closely followed by cost cutting from investors and occupiers.

Nearly two in three agents feel technology could help them overcome their top challenge.

More than 60 per cent of respondents say they use technology to help them measure performance against KPIs.

40 per cent of respondents regard systems compatibility as an issue within the agency industry, while one in four reported difficulty finding employees with the necessary skills to use their software. Lack of communication or transfer of information between management firms was identified as a key issue and could provide an area of opportunity for software providers.

Four out of five respondents said they expect to invest in new technology within the next five years.

About the Report:
The Software and Technology use in Real Estate – Agent Challenges paper was research commissioned by Property Week in conjunction with Qube Global Software. It features data from more than 800 responses to a survey of property investors, occupiers and agents.

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