We are pleased to announce that Hurst Warne – a chartered surveyor and commercial property consulting firm – has become a user of our Qube property management software solution.
The property management part of the business, which is based in Fleet (Hampshire), primarily covers southern England from Kent to Gloucestershire – although it does also manage properties outside of this location. Overall, the business manages around 1,000 tenants for more than 50 owners. More than 60 per cent of its property management responsibilities are commercially-focused.
Graham Watson, head of property management at Hurst Warne, said:
“We chose Qube for a number of reasons. Firstly, it came recommended to us by both residential and commercial managing agents – crucial given we operate in both these areas. Secondly, we needed a user-friendly system incorporating logical navigation. Property management can be challenging so we wanted to remove all obstacles to doing this effectively – for example, dealing with simple tenant queries is now completely straightforward.
“The software also incorporates a number of features that will make significant improvements to our property management procedures. The reporting functionality is very strong and the ability to easily create our own bespoke reports and both import and export data directly from Excel is a big advantage for us. Speaking to our clients, they like to be informed about forthcoming key dates – such as rent reviews and break options. The critical dates feature allows us to pro-actively manage our portfolio and add value to our clients in a far more efficient and reliable manner. Being able to provide remote access to the software will also be a massive benefit for us.
“Qube will ensure we are able to run our department far more efficiently and deliver a better service to our existing clients. We are investing in the future of the business – which is a key part of the Hurst Warne philosophy – as we seek to grow and improve our service offering.”