Our Planet team hosted a successful User Group for our NHS customer base at this year’s Customer Conference last month.
The session – which was attended by around 40 NHS customers in total – was chaired by Neil Selby, Performance Director of Essentia and Alastair Burg, Assistant Director Estates & Hospital Management of East Kent Hospitals NHS Trust and designed to discuss the challenges that all NHS facilities management teams are facing and how Planet can help resolve these issues. Although this was the first NHS User Group we have arranged, it will form part of an ongoing series of events.
We encourage our customers to think of our User Groups as investments – the more they put in to the sessions, the more value they will ultimately get out of them in the long run.
Attendee Huw Davies comments: “The User Group was a fantastic opportunity to discuss how we use Planet in comparison to our peers and it was great to hear first-hand that some of the issues they face are similar to ours. Overall, it was really positive and resulted in a number of useful outputs that we look forward to following up at the next session.”
We will be arranging further sector-specific User Forums for customers from the NHS and other industries in the future. If you are interested in attending or chairing one of these sessions, please contact your account manager or send us an email on firstname.lastname@example.org.