In this connected age, residents demand higher levels of service than ever before. Our resident portal is designed to meet the needs of today’s tenant while delivering substantial efficiencies to real estate investors and their management teams:
- Improve occupancy rates and increase operating income
- Empower communication between landlord and resident
- Provide extensive reporting options
- Improve tenant sign-up and payment processes
- Connect to other solutions within the Qube Global suite
The world is changing and so are expectations of the growing number of people who rent. Trust our resident portal to help you satisfy the increasing demands of your customers now and in the future.
The portal can be offered as part of our end to end PRS/multifamily solution, or as an add-on software service from our suite.
Improve your customer service
Whether you are an investor in the PRS/multifamily sector, a management company, agent or developer, your main challenge is to ensure you are continually providing the highest levels of customer service to your residents.
For your customers, the resident portal can offer a range of benefits, including:
- Making online payments and viewing their payment history
- Accessing useful live local information
- Viewing offers from local businesses
- Participating in building/community forums and social media groups
- Accessing documents online in one place
- Logging maintenance requests and reporting issues quickly and easily
Our resident portal is comprised of several key modules, all of which are optional to provide the ultimate flexibility to meet the needs of your customers.
- Pre-tenancy automation
- Self-service maintenance
- Resident manuals
- Payments and balances
- Local information
- Offers and promotions
- News and events
- Investor services
- Concierge services
Want to find out more about how you can boost your image as a modern, forward-thinking business? Book a demo today to see how our resident portal can improve your customer service.
Become more profitable with the Qube Global Software resident portal
Our portal will do more than just enhance the resident living experience and improve levels of customer service.
The functionality of our resident portal offers your business the opportunity to create additional income streams and generate a higher return. The portal enables you to:
- Reduce costs through automation
- Cut time to rent
- Be more efficient in the way you deal with fixes
- Protect and build reputation to win and retain new business
- Create revenue from advertising opportunities
- Differentiate from competitors
With the resident portal from Qube Global Software, there will be no more empty properties and no more out-of-control maintenance costs. Importantly, the portal can be branded specifically to your business so that you can focus on your success.
Book a demo to learn more about how you can increase your operating income with our resident portal.