Last year was a successful year for Qube Global Software. The addition of new customers to their already impressive customer base, the launch of Open Doors (the only exhibition to focus purely on property and facilities management software) and a move to larger premises in Central London were some of the highlights of 2008.
The Qube Property Management solution installed their 50th system in Ireland bringing their total customer base to nearly 450.
Existing users of Qube Property Management software can be confident that they will continue to be well supported on a day to day basis, with over 90% of reported incidents being resolved on the same day by our dedicated support team.
The Planet Facilities Management solution secured 29 new customers including Guy’s Hospital and Cornwall NHS Trust, as well as Cambridge University, Xchanging and Murex Abbott Biotech. This takes Planet’s customer base to over 280 supported customers.
The Horizon Property Management solution added London and Cambridge Properties and A.S. Watson to their European customer base as well as three more successes in the Middle East. They also assisted a number of current customers with upgrades to the current version of the software, including Scottish and Newcastle Pub Enterprises and The National Trust.
Horizon also launched their new Business Intelligence module. Horizon Vision has been very well received by current customers and prospects alike due to its highly visual dashboards and its ability to provide a clear view of business that decision makers require.
Training was another area of success throughout the company with nearly 1,500 people attending our sessions for the Qube solution. Horizon launched a series of free Knowledge Sessions for customers focusing on various aspects of the systems capabilities. These were very much in demand; every session has been fully booked and another series will be run throughout 2009.
In June 2008, Qube Global Software moved its London operation to larger premises in the heart of the City. This will allow for further expansion as the organisation continues to grow and compete in the marketplace.
A number of events were held throughout the year, including the Qube Roadshow, which took the Qube Property Management solution to various locations throughout the UK and Ireland. Qube and Horizons annual customer events were held at The Royal Opera House and Lord’s Cricket Ground in London, bringing in record numbers of attendees.
Open Doors was launched in November 2008, aiming on filling the void left by the closure of the annual PCS exhibition. The event was well received offering property owners, investors, managing agents and occupiers (as well as block and facilities managers) the opportunity to view some of the leading software solutions currently available.
Despite the current economic climate, Qube Global Software is geared for an impressive 2009. A second Open Doors exhibition is planned at the King Street office in Central London in the autumn; additional events, such as the Qube Roadshow and the Customer Forums for each product are on the calendar.