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Manage your service charges more effectively with the award winning Qube PM

For residential block and estate managers, administering service charges is the backbone of your business. But with service charges now one of the most common causes of disputes between managers and leaseholders, improving customer service must start with better administration

The award-winning Qube PM is designed to reduce the burden of service charges for investors, agents and block managers. With a comprehensive set of system reports and tools, you will benefit from quick and accurate production of even the most complex reporting requirements.

  • A range of features to enable effective service charge budgeting
  • Easily record unit apportionment percentages that vary over time
  • Calculate on account charges based on unit apportionment percentages and a budget plus other relevant factors e.g. caps
  • Produce tenant statements in a variety of formats e.g. customised year start/end statements can be created using Microsoft Word
  • Apply service charge caps to the tenant’s total service charge contribution or to schedules and individual areas of expenditure
  • Extensive reporting, including customisable reports, graphical representation of budgets against actuals, detailed service charge reconciliation reports, profit and loss, balance sheet, trial balance
  • Handles management fees in a variety of forms
  • On mixed use properties, functionality calculates and clears down irreclaimable VAT associated with non-commercial units
  • A hierarchical property structure enables estate service charges to be handled separately from service charges associated with buildings
  • Residual costs (e.g. costs associated with tenant caps and void units) can be handled appropriately
  • Detailed functionality for handling balancing charges
  • Identify units and their associated void costs and present information as statements to the owner
  • System handles accruals and prepayments either though a routine or through manual postings
  • Fund clearance timescales can be specified for different payment methods to ensure monies are not spent before they have cleared in the bank
  • Monies can also be loaned to, and repaid from, the service charge fund
  • Handle VAT requirements in differing jurisdictions

For more detail on the features, download the brochure.

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