With the need to communicate to multiple stakeholders, technology holds the key to a successful engagement strategy for managing agents.
Qube PM is designed to help you win and retain new business by delivering consistently high service levels to your landlords and tenants.
Whether you are acting as a managing agent for commercial, residential or rural owners, managing service charges on residential blocks or even acting as an outsourced provider, we deliver software that makes delivering excellent customer service easier.
- Support business processes through the most advanced rent and service charge ledgers available
- Handle capped service charges, varying apportionment schedules, differing balancing periods and apportionment methods, advanced voids and residual cost handling, mid-term varying apportionment and VAT for mixed properties
- Support compliance with RICS and ARMA
- Automate credit control and debt recovery including aged chasing letters/emails/SMS alerts and aged debtor reporting
- Support diary and workflow activities for your business processes ensuring tasks are met and completed in a timely and professional manner
- Optimise communication efficiency through full integration with Microsoft Outlook
- Handle queries faster with easy-to-access information, customisable screens and powerful reporting tools
- Produce comprehensive client reports including user defined owner statements, full Profit & Loss and Balance Sheet at property level
- Enable data interrogation and performance benchmarking with optional client interactive dashboards
- Enable professional and branded reports for clients and tenants
- Store critical user defined information on clients, properties, units and tenants
- Store and access documents relating to property/ lease / tenant (for example, invoices, correspondence, images and maps) easily through the Document Manager
- Output data directly to Microsoft Excel for further information analysis or use Qube’s Excel add-in to query the database directly
- Enable tenant self-service through the optional Enquiry & Payment portal
Download the brochure to find out how Qube PM for managing agents can help you win and retain more business.